Before you book

Do you charge extra for debit or credit card payments?
No. There is no additional charge for paying by debit or credit card.
Wed, 6 Jan, 2021 at 2:44 PM
Will anyone else be travelling in the vehicle I book?
No, we only offer private transfers, so the price you pay reserves the vehicle exclusively for your group.
Wed, 6 Jan, 2021 at 2:45 PM
My company requires an invoice, can you supply one?
Yes we can provide you with an invoice if required. Please contact our Customer Service Center after making your booking to request an invoice.
Thu, 7 Jan, 2021 at 11:48 AM
What luggage entitlement will I have?
Our prices include one bag or suitcase per passenger seat (based on a maximum combined size of 158cm, length + width + height) per item. All luggage must be...
Thu, 7 Jan, 2021 at 11:49 AM
What vehicle-categories do you offer and what are the differences?
Sedan (1-3) Transfer service carried out by regular taxi cars (sedan). The vehicles can usually be recognised as taxis. Each car can carry a maximum of thre...
Thu, 7 Jan, 2021 at 11:50 AM
How do I know my card and personal details are safe?
All booking pages that require you to enter personal information are secured using 256 bit SSL encryption, verified by Thawte. Payments are made at the end ...
Thu, 7 Jan, 2021 at 11:50 AM
Which payment methods are available?
We offer American Express, MasterCard and Visa credit cards, iDEAL, Giropay, Sofort, Mister Cash and PayPal. If you wish to use a different method, please c...
Thu, 7 Jan, 2021 at 11:50 AM
What if I need wheelchair space?
If you require wheelchair space, you can indicate that in the "notes to driver" in step 3 of the booking process. Please use English as language. ...
Thu, 7 Jan, 2021 at 11:50 AM
How can I contact
You can contact us by email or phone, our full details are available on our contact page. Our Customer Service Center is open during business hours. If your...
Thu, 7 Jan, 2021 at 11:51 AM
There will be children in my group. Can you supply child seats?
For most vehicles, yes we can. Please specify how many child and/or baby seats you require in Step 2 of the online booking process. Child / baby seats will ...
Thu, 7 Jan, 2021 at 11:51 AM